services

ELITE LIFT CONSULTING functions
as the industry-expert link

between our customers and the lift / elevator contractor

Depending on our customers’ needs, our involvement may be limited to an early project feasibility assessment or even just a part thereof, or it may extend to complete project management from start to finish.  

While our time is primarily focussed on directly serving our customers, we also believe that the best way to achieve project success is by coming alongside the lift contractor with the mindset of “what can we do to help you execute excellently?”

Our service offering is predominantly focused on the following:

Click on the drop-downs to reveal our full service offerings

project-feasibility
Project Feasibility Assessments
  • Elevator traffic studies when required
  • Visits to industrial facilities to better understand our customer’s needs so we can advise accordingly
  • Conducting reviews of building plans/proposals
  • Visits to the site of the existing lift shaft/s
  • Consideration of the likely evolution of the requirements over time
  • Deeper questioning about the vertical transportation problem that needs to be solved to ensure that the project requirements are not over or under specified
  • Proposing solutions when there are issues with the requirements vs potentially problematic restrictions
  • Merging the legal requirements with the lifting requirements and proposing solutions to achieve both
  • Ensuring that our customer will not have an unpleasant surprise during the required lift inspection just before handover
  • Ensuring that the architect, structural engineer, builder etc do not lose time or incur costs unnecessarily due to any work that has to be redone if a compliance issue is discovered later in the project
  • Ensuring that the structural engineer is aware of and understands the pit loads, vertical wall-loading, and the frequently overlooked horizontal wall-loading that the lift shaft must be able to withstand as detailed in the relevant lift regulations in conjunction with typical lift designs
  • Ensuring that there won’t be problematic issues with lift regulation changes that are not yet gazetted but are in the near term pipeline
  • Ensuring that our customers aren’t caught out by the lift manufacturing, shipping, or installation lead times required for their project
  • Discussing the relevant local and overseas shutdowns that will negatively impact the project depending on the time of the order
  • Discussing the typical historical shipping delays that occur at certain times of the year and bringing up current issues that are disrupting the lift industry
  • Discussing facility shutdowns and restrictions that the lift contractor will need to work around e.g perhaps the unit will be in a hazardous zone-rated environment, or the unit will have to be installed within a brief annual shutdown period, or in a production area without disrupting manufacturing operations etc
  • Ensuring that the required timeline and the estimated timeline are workable, and investigating potential solutions when the timelines don’t correspond
  • Crucially, ensuring that the lift will be ordered early enough to avoid problematic delays on the overall project
  • Discussing the expected financial impacts of variations in the lift requirements and timeline
  • Proposing alternatives to achieve the desired result within the budget restrictions
  • Estimating overall project costs beyond the lift contractor’s invoice e.g builder’s invoices to deepen the lift pit, electrical costs etc
tender-process
Tender Process
  • Ensuring that the lift specification is complete, crystal clear, and without errors that cause confusion or introduce uncertainty, delays or conservative pricing from lift contractors
  • Ensuring that the specification doesn’t require anything from the lift contractor that will unnecessarily increase their pricing
  • Ensuring that the specification will not require re-pricing after the tender bids have been submitted e.g. due to omissions, errors etc.
  • Generating lift specific tender documentation to be merged with the greater tender document
  • Generating standalone tender documents for smaller projects
  • On closed tenders, providing a list of recommended companies to be invited to submit their quotes
  • Assessing lift contractor submissions for compliance with the specification and requirements
  • Checking lift contractor submissions for errors e.g. achievable vs unrealistic timelines, compliance etc
  • Assessing deviations in the submissions
  • Producing summary evaluations/reports for presentation to our customers along with our recommendations and commentary
  • Ensuring that the lift contractor produces accurate, complete, and appropriate shop drawings within the agreed upon time frame
  • Checking these drawings thoroughly and querying likely errors, ambiguous details, unusual details, and omissions e.g that the loads applied on the building are accurate and that all of them are considered and detailed fully/correctly etc
  • Ensuring that the building drawings correspond with the details and requirements of the lift shop drawings e.g. the positions of wall cutouts for machine steels, guide bracket fixing requirements, ventilation details etc
  • Assisting the lift contractor to effectively problem solve if there are unexpected challenges to overcome
  • Streamlining communication between the relevant parties to keep the project on schedule
Project Management
  • Following up with the lift contractor at crucial stages of the project lead time to ensure that delays are avoided and raising flags if progress seems insufficient e.g. a custom sub-assembly design hasn’t been sent to the factory for prototyping early in the project, some imports haven’t been finalised, tower design detailing hasn’t been completed etc
  • Reviewing prototype designs or unusual solutions before installation begins to ensure that they are feasible
  • Assisting in removing obstacles before they become problematic e.g. ensuring that the lift contractor will have storage space on site near the shaft when they need it, access to the shaft at the required times, electrical power when they need it to allow them to install etc
  • Problem solving if there have been unexpected delays e.g. a weather related shipping delay or a strike that has threatened the project timeline etc
  • Reviewing documentation from the supplier to ensure that the product is genuinely suitable for purpose e.g. guide rail selection calculations, rope safety factors, steel strength, that loading details provided during the layout drawing stage are still appropriate, that the machine has sufficient reserve torque/traction in place for the long term etc.
  • Ensuring that the critical strength related aspects of the installation are completed appropriately e.g. guide bracket spacing vs requirements, guide bracket fixing methods, machine steel fixing methods etc.
  • Ensuring that there have not been any inappropriate “make a plan” solutions to issues encountered during installation.
  • Assessing lift installation quality items that are unlikely to cause the unit to fail its legally required lift inspection but are still required to be corrected
  • Ensuring that the lift inspector is not influenced by his/her long standing relationship with the lift contractor
  • Certifying the release of payments to the contractor as agreed in the contract
post-installation
Post installation assistance
  • Ensuring that the service technician is actually completing the tasks that the service provider is charging for each month
  • Validating the cost of maintenance billing that falls outside of the scope of the maintenance agreement
  • Validating the quality of repair work that is completed and that the repair is genuinely a chargeable issue and not caused by service technician or installation errors
  • Assisting when investigating a change in service providers
  • Providing analysis on repeated breakdowns

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